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Can I exchange a Custom order?Updated 2 years ago

All sales of Fathead Custom Creation Orders are final and ineligible for exchanges but can be replaced if there is damage during shipping. Please note that processing and printing an order takes 5-7 business days and this does NOT include shipping time.

  • Exchanged orders can be reprinted of the SAME exact image. No changes can be made to the print.
  • No exchanges will be processed for customer errors such as low resolution, failure to respond in a timely manner to a proof request, or buyer’s remorse.
  • Pictures of the defective products and of the shipping box are required.
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