Fathead Help Center

<p id="isPasted"><span style="font-family: Inter;">All sales of Fathead Custom Creation Orders are final and ineligible for exchanges but can be replaced if there is damage during shipping. Please note that processing and printing an order takes 5-7 business days and this does NOT include shipping time.</span></p><ul><li style="box-sizing: inherit; list-style: inherit; font-family: Inter;">Exchanged orders can be reprinted of the SAME exact image. No changes can be made to the print.</li><li style="box-sizing: inherit; list-style: inherit; font-family: Inter;">No exchanges will be processed for customer errors such as low resolution, failure to respond in a timely manner to a proof request, or buyer&#x2019;s remorse.</li><li style="box-sizing: inherit; list-style: inherit; margin-bottom: 0px; font-family: Inter;">Pictures of the defective products and of the shipping box are required.</li></ul>

All sales of Fathead Custom Creation Orders are final and ineligible for exchanges but can be replaced if there is damage during shipping. Please note that processing and printing an order takes 5-7 business days and this does NOT include shipping ti

Can I exchange a Custom order?

Exchange

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General

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Tax Exempt options

What is the processing timeframe?

Custom file formats

Minimum requirements for custom images

What happens if my image says “low quality” when uploading?

What is a proof and why is it important to look at it?

Why does my proof have a pink line around it?

Final sizes for Custom orders

I have an issue with my order placed via one of your third party retailers. Can you help?

Can I cancel my order?

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My order is damaged

I received an incorrect order

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Do you offer image retouch?

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How do I exchange my order?

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Outdoor decals

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Can I move/reuse my Fathead items?

My decal seems creased. What do I do?

Products & Installation

Can I exchange a Custom order?Updated 2 years ago