How do I exchange my order?Updated 2 months ago
We do have a great exchange policy! Meaning that if the order did not meet your expectations, you can exchange it for the same one, for something different or simply get an instant credit to use for further purchases.
To begin of all of our NON-CUSTOM exchanges contact [email protected]
You have 30 days from the date of delivery to set up an exchange for all Retail items except for Licensed Sports Wallpaper Samples and Garage Door Banners.
For more details regarding our Exchange Policy, please click here.
- Proof of purchase from Fathead is required for all returns.
- Customers wanting to exchange a product are responsible for the shipping costs to return the original item.
- The product must be unused and in its original packing:
- For any of our decals, do not peel them off the backing.
- For our Fathead Big Head and Stand Out cutouts, do not remove them from the surrounding material.
For damaged orders: Pictures of the defective products and of the shipping box are required.
Orders purchased outside of Fathead will not be accepted. Please return your items to the store where the original purchase was made.