Fathead Help Center

<p id="isPasted">We work Monday through Friday, 8:00 AM - 5:00 PM EST.</p><p>We are closed on Saturdays and Sundays.</p>

We work Monday through Friday, 8:00 AM - 5:00 PM EST. We are closed on Saturdays and Sundays.

What are your operating hours?

General

How can I reach you?

Do you do any donations?

How can I partner up with Fathead?

Where do I leave a review?

Fatcash program

Unsubscribe from Newsletter

Do you offer military/teacher/first-responder discounts?

How can I check my Gift Card balance?

What are your discount inclusions?

My discount code or Gift Card did not work

Why Doesn’t My Image Always Match the Selected Size?

How do I place an order?

What are your accepted payment methods?

Tax Exempt options

What is the processing timeframe?

Custom file formats

Minimum requirements for custom images

What happens if my image says “low quality” when uploading?

What is a proof and why is it important to look at it?

Why does my proof have a pink line around it?

Final sizes for Custom orders

I have an issue with my order placed via one of your third party retailers. Can you help?

Can I cancel my order?

What do I do if I can’t continue to checkout (the button is greyed-out)?

My order is damaged

I received an incorrect order

My decal is not sticking

Do you offer image retouch?

Orders

Where do you deliver to?

Delivery methods and prices

International taxes

Shipping method upgrade

Do you deliver to PO boxes?

Delayed orders or stuck in transit

My order shows delivered, but I can't find it

Do you offer free shipping?

How do I track my order?

Shipping

How do I exchange my order?

Warranty details

Can I exchange a Custom order?

Exchange

Non-Custom Product range

Custom Product range

Material range

Recommended surfaces

Outdoor decals

Installation instructions

Can I move/reuse my Fathead items?

My decal seems creased. What do I do?

Products & Installation

What are your operating hours?Updated a year ago